Yes, COD is available on all domestic (India) orders. For prepaid orders, there is no order value limit. International orders are prepaid only — COD is not available outside India.

Yes, you'll receive an order confirmation email/SMS immediately after checkout with your Order ID. If you don't receive it within a few hours, please check your spam folder or contact us with your registered mobile number.

This can happen due to a brief sync delay after checkout. Please wait 30–60 minutes and refresh. If it still doesn't appear, reach out to us with your Order ID/email and we'll sort it out right away.

Yes! Message us on WhatsApp at +91 87589 42603 between 10:00 AM – 7:00 PM and our team will help you place the order directly.

Domestic (India): Free shipping on prepaid & COD orders.

Domestic (India): Prepaid orders in 3–5 business days, COD orders in 6–8 business days. Remote/village areas may take 2–3 extra days.
International: 10–14 business days (prepaid only).

Yes, we ship worldwide. International orders are prepaid only and COD is not available outside India.

You'll receive a tracking link via email/SMS within 24–48 hours of dispatch. You can also check your order status anytime.

Every product page has a "Size Chart" link next to the size selector with detailed bust/waist/length measurements. If you're unsure, message us your measurements on WhatsApp and we'll recommend the best fit.

We try our best to capture true colors, but slight variation may occur due to screen settings, lighting, and photography. Fabric texture and richness are best experienced in person.

This product is a ready-to-wear stitched outfit unless otherwise mentioned in the product description.

Returns are accepted only for damaged, defective, or wrong items — reported within 24 hours of delivery with an unboxing video/photos. Change-of-mind returns are not accepted on custom/stitched items.

Currently, self-ship is required for returns — we'll share the return address once your request is approved. Reverse pickup is not available in all pin codes.

Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method or store credit.

Size exchanges are accepted within 7 days of delivery, subject to stock availability. Design exchanges are evaluated case-by-case — contact us on WhatsApp to check eligibility.

India: COD, Credit/Debit Cards, UPI, Net Banking, Wallets.
International: Prepaid only.

Yes, absolutely. All transactions are processed through secure, encrypted (SSL) payment gateways. We never store your card details.

Yes, orders can be cancelled free of charge within 24 hours of placing, as long as they haven't been dispatched. Prepaid cancellations may involve a small payment-gateway deduction.

Once an order is dispatched, it cannot be cancelled. You may raise a return request after delivery as per our return policy (damaged/defective items only).

Yes, we work with boutiques and resellers on bulk orders. Please note bulk orders are not eligible for return, refund, or exchange.

Reach out to us on WhatsApp at +91 87589 42603 or email help.luxurestitch@gmail.com with your requirements, and our team will get back with pricing and catalog.